Cookies Policy

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your browser or device and remember certain information about your visit. Cookies can make a website work properly, improve its performance, remember your preferences and help provide information about how visitors use the website.

Some cookies are placed directly by Shazam Casino. Other cookies may be placed by service providers or third parties that support website functions, security, analytics, advertising or other online services. Similar technologies may also be used, including pixels, tags, scripts, local storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless the context requires otherwise.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active depends on its purpose and how it has been configured.

Your choices

Where required, we will ask for your consent before using non-essential cookies. You can make or change your cookie choices through the cookie preference tools made available on the website, where those tools are provided. You can also control cookies through your browser settings. Disabling certain cookies may affect the way the website operates or prevent some features from being available.

2. How we use cookies

Shazam Casino may use cookies for several purposes. The exact cookies used may change over time as the website, its features and supporting services are updated. Cookies may be used on public areas of the website and, where relevant, in areas that require an account or login.

• To provide, operate and secure the website and its core functions.
• To remember settings, preferences and choices you make during a visit.
• To maintain a session and support account-related features where available.
• To help protect the website, users and services from suspicious activity, misuse, fraud and other security risks.
• To understand how visitors navigate and interact with the website.
• To identify errors, monitor performance and improve the design, content and functionality of the website.
• To measure the effectiveness of communications, campaigns or promotions where applicable.
• To provide content or advertising that may be more relevant to your interests, subject to your choices and applicable requirements.
• To maintain records of your cookie preferences and consent choices.
• To comply with legal, regulatory, security and operational obligations.

Information collected through cookies may be combined with other information held by Shazam Casino where this is permitted and reasonably necessary for the relevant purpose. We aim to use information in a way that is appropriate to the purpose for which it was collected and consistent with our Privacy Policy.

Essential cookies

Essential cookies are needed for basic website functions. They may support page navigation, security controls, login or account functions, session management, load balancing and the operation of forms or other features. These cookies cannot always be disabled through the website because doing so may prevent the website from working correctly. Where a cookie is strictly necessary, it may be used without a separate consent choice, subject to applicable requirements.

Preference and functionality cookies

Preference and functionality cookies help the website remember information you have selected, such as language, display or consent settings. They can make future visits more convenient and support features that are not strictly necessary for the website to operate. If you reject these cookies, some preferences may not be remembered and you may need to make the same selections again.

3. Analytics, performance and marketing cookies

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the approximate time spent on a page, the device or browser used and whether an error occurred. This information is generally used in an aggregated or statistical form to assess performance and improve the user experience.

Analytics information may be collected by Shazam Casino or by a service provider acting on our behalf. Depending on the service and your settings, information may be processed by a third party in accordance with that provider’s own privacy information. You can usually reject analytics cookies through the website’s cookie controls or your browser settings.

Marketing and advertising cookies

Marketing or advertising cookies may be used to measure campaigns, limit how often an advertisement is shown, understand which content is useful, or help deliver advertising that may be more relevant to you. These cookies may recognise a browser or device across different websites or services. They do not necessarily identify you by name, but information collected from a device may sometimes be linked with other information in accordance with the relevant service provider’s practices.

Marketing cookies are not required for basic website operation. Where consent is required, they will only be used after you have made the relevant choice. If you do not consent, you may still see advertising, but it may be less relevant or less tailored to your interests.

Third-party services

The website may use third-party services for functions such as hosting, security, analytics, content delivery, payment support, customer assistance or advertising measurement. These providers may use cookies or similar technologies to deliver their services. We expect service providers to handle information in a manner consistent with their contractual obligations and applicable privacy requirements, but their own policies may also apply.

The website may contain links to external websites or services. Once you leave the Shazam Casino website, the external service’s terms and privacy practices may apply. We recommend reviewing the relevant information before submitting personal information or accepting cookies on an external website.

4. Managing cookies on your device

You can manage cookies in several ways. The cookie banner or preference centre on the website may allow you to accept, reject or customise non-essential cookies. Your browser may also allow you to view, delete, block or restrict cookies, and to receive a notification before a cookie is stored.

1. Open your browser’s privacy, security or settings menu.
2. Review the available controls for cookies, site data, tracking or permissions.
3. Choose whether to allow, block, delete or limit cookies for all websites or for selected websites.
4. Close and reopen your browser if required for the change to take effect.
5. Return to the website’s cookie preference tool if you want to update a consent choice made through the website.

Browser controls differ between browsers and devices. If you delete cookies, information such as saved preferences or consent settings may also be removed. Blocking all cookies may affect login functions, security checks, account areas, forms, navigation and other parts of the website. For this reason, you may prefer to block non-essential cookies while allowing essential cookies.

Some devices also provide privacy controls that limit tracking or restrict the use of advertising identifiers. These controls may operate separately from browser cookie settings. You should review the privacy settings available on each device and browser you use to access the website.

Withdrawing consent

If you have consented to optional cookies, you can withdraw or change that consent by using the available cookie preference controls. Withdrawal will not affect processing that took place before your choice was changed. It may also take some time for a preference to apply across all services or devices. You may need to repeat your choice if you use a different browser, clear your cookies or access the website from another device.

5. Privacy, updates and further information

Cookies may collect information that relates to an online identifier, device or browsing activity. Depending on the circumstances, this information may be personal information under applicable Australian privacy law. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and protected, as well as the choices and rights that may be available to you.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain records of consent, to meet legal or regulatory obligations, to resolve disputes, to protect our services or for legitimate business and security purposes. Retention periods may vary depending on the type of information and the service involved.

This Cookies Policy may be updated from time to time to reflect changes to the website, the cookies and technologies we use, service providers, legal requirements or our privacy practices. When we make a change, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you remain aware of how cookies are used.

If you have questions about this Cookies Policy or want to understand how your cookie preferences apply, please use the relevant contact or support options made available through the website. Do not include sensitive account, payment or identity information unless it is specifically requested through an appropriate secure channel.

By continuing to use the website after an updated policy is published, you acknowledge the information set out in the updated policy. Where consent is required for optional cookies, continued use alone will not replace the consent choices or controls provided by the website.